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eRA Service Desk
Hours: Mon-Fri, 7AM-8PM EDT/EST

Web: http://grants.nih.gov/support

Toll-free: 866-504-9552

Phone: 301-402-7469

Contact initiated outside of business hours via Web or voice mail will be returned the next business day.

Welcome to the Commons

System Notification Message

All systems are currently available.

ALERT: Commons and IAR will be unavailable from 9 p.m. (ET) Saturday, December 15th, until 5 a.m. (ET) Sunday, December 16th for scheduled monthly maintenance. We are sorry for any inconvenience.

Note: Effective March 22, 2018: If you are registering a new entity in SAM.gov, you must provide an original, signed notarized letter stating that you are the authorized Entity Administrator before your registration will be activated. Read FAQs to learn more about this process change.


Scheduled Commons Maintenance: For maintenance information, see the eRA Scheduled Maintenance Calendar.

Support Related Resources

  • Electronic Submission: Learn about the most frequent application errors at Avoiding Common Errors.
  • Electronic Application Submission: To learn about completing and submitting an electronic application and access helpful resources, visit the Applying Electronically website.
  • eRA Home Page: To find Commons FAQs, User Guides, training materials, and step-by-step instructions for performing tasks in Commons, visit the eRA website.

Commons Related Resources

  • Reference Letters: To submit a reference letter when requested by an applicant, please follow this link: Submit Reference Letter.
  • Demo Facility: Demo Facility allows you to try most of the capabilities of the NIH eRA Commons in a sample environment.

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