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eRA Service Desk
Hours: Mon-Fri, 7AM-8PM EDT/EST

Web: http://grants.nih.gov/support

Toll-free: 866-504-9552

Phone: 301-402-7469

Contact initiated outside of business hours via Web or voice mail will be returned the next business day.

Welcome to the Commons

System Notification Message

All systems are currently available.

Heads up! eRA Commons users with more than one account will get an email in late July to log in and verify their preferred account. Multiple accounts will be combined into one account, important for ensuring you get credit for all your grant awards, reporting purposes, and identification of reviewer service for continuous submission. See Nexus article.

Scheduled Commons Maintenance: For maintenance information, see the eRA Scheduled Maintenance Calendar.


Support Related Resources

  • Electronic Submission: Learn about the most frequent application errors at Avoiding Common Errors.
  • Electronic Application Submission: To learn about completing and submitting an electronic grant application and access helpful resources, visit the Applying Electronically website.
  • eRA Home Page: To find Commons FAQs, User Guides, training materials, and step-by-step instructions for performing tasks in Commons, visit the eRA website.

Commons Related Resources

  • Reference Letters: To submit a reference letter when requested by an applicant, please follow this link: Submit Reference Letter.
  • Demo Facility: Demo Facility allows you to try most of the capabilities of the NIH eRA Commons in a sample environment.

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